FAQ

How to register on the website?

Can I register more than one account?

Why haven't I received a confirmation email?

Can I change my details after registering?

Are there any age restrictions?

How do I top up my account?

How long does it take to withdraw funds?

Are there any withdrawal limits?

Why is my withdrawal being processed?

What should I do if my withdrawal has not been processed?

Where can I see my active bonuses?

What is bonus wagering?

Can I cancel a bonus?

Why hasn't the bonus been credited?

Where can I see my wagering progress?

How do I reset my password?

Where can I upload documents for verification?

How can I check the status of my documents?

Is my data secure?

Can I temporarily close my account?

The game won't start – what should I do?

Can I play for free?

Are the games on the website fair?

What happens if the game freezes during a round?

Where can I get help?