Responsible Gaming
Responsible Gambling Policy
Gambling at an online casino is mostly done for entertainment purposes. However, there is a certain percentage of people who lose control of their gambling. Before starting to play, it is important to realise that gaming should not be viewed as a source of income or means of recovery from debt. It is useful to keep track of the time and amount of money spent at an online casino daily.
Assistance for problem gaming
If you think you’re starting to spend more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise you to consider several measures that can help, such as setting personal limits on your gaming activities, opting for self-exclusion, and seeking help and support from trusted independent bodies.
Personal limits
Limits can be amended at any time. A decrease in the limit will take effect immediately; however, an increase may only occur after email confirmation and only after the previous limit of the same type expires, in order to avoid rash decisions. If you require further information or assistance regarding personal limits functionality, please contact support.
Deposit limit
You can set a limit on your deposits for a day, a week, or a month. Please note that due to the decentralised and technical nature of cryptocurrencies, deposit limits cannot always be applied to cryptocurrency transactions. If you wish to enforce deposit restrictions, please use alternative available payment methods and responsible gambling tools.
Loss limit
You can set a limit on your losses in the casino for a day, a week, or a month.
Wager limit
You can set a limit on the wagered amount for a day, a week, or a month.
Cooling-off limit
You can set a cooling-off limit for a definite period of time (1 week, 1 month, 3 months, or 6 months). While the limit is active, you cannot make fiat currency deposits to the casino and you will be excluded from all promotional offers. You may still withdraw your remaining funds during this period. Please note that, due to the technical nature of cryptocurrency transactions, some cryptocurrency deposits may still be successfully processed while the cooling-off period is active. The cooling-off limit is applied to your account immediately. Upon its expiration, your account will automatically be re-activated.
Self-exclusion limit
You can set a self-exclusion limit for a definite period of time (6 months, 9 months, 1 year) or indefinitely. Upon activation, your player account will immediately be disabled and you will be excluded from all promotional offers for the selected period. You will not be able to make fiat currency deposits while the limit is active. However, remaining balances, including any successfully processed cryptocurrency transactions that may occur due to the technical nature of cryptocurrency payments, may still be withdrawn manually upon request via our customer support channels. Any remaining funds will be paid out in accordance with the casino's withdrawal limits. Please note that active self-exclusion does not make you exempt from the verification procedure if it's required by the casino to process funds.
To set a limit, please follow the link or alternatively feel free to reach out to us via LiveChat or [email protected].
External help
You may contact any of the following organisations for consultation and support:
Protection of minors
Slotornado only accepts players who are at least 18 years old and we use all available methods to stop any attempts of minors to register and play at our casino. The casino reserves the right to ask for proof of identity, and in case the player has not reached the legal age to play, access to the website will be denied.
We realise that due to a wide availability on the internet, people under age still have a chance to register and play at an online casino. We therefore strongly encourage parents to cooperate in protecting their children from free access to gaming websites. There is special software that can help in this matter. Please visit the following websites for more information:
